The Cost of Saying Yes to Every Customer The Cost of Saying Yes to Every Customer A customer asks for a special price. You say yes. They need a faster delivery. You say yes. They want a different payment term. You say yes. Then a custom repo... Cost to Serve Customer Profitability ERP Odoo Operational Complexity Operational Excellence Profitable Growth Scalability Oct 14, 2026 News One2Many
Your Biggest Customer May Not Be Your Most Profitable Your Biggest Customer May Not Be Your Best Customer Your largest customer calls. Everyone pays attention. Sales prioritizes the request. Operations rearranges the schedule. Logistics finds a way to ex... Cost to Serve Customer Profitability ERP Odoo Profitability Oct 8, 2026 News One2Many