The Cost of Saying Yes to Every Customer The Cost of Saying Yes to Every Customer A customer asks for a special price. You say yes. They need a faster delivery. You say yes. They want a different payment term. You say yes. Then a custom repo... Cost to Serve Customer Profitability ERP Odoo Operational Complexity Operational Excellence Profitable Growth Scalability 15 oct 2026 News One2Many
Your Biggest Customer May Not Be Your Most Profitable | One2Many Your Biggest Customer May Not Be Your Best Customer Your largest customer calls. Everyone pays attention. Sales prioritizes the request. Operations rearranges the schedule. Logistics finds a way to ex... Cost to Serve Customer Profitability ERP Odoo Profitability 8 oct 2026 News One2Many